Frequently Asked Questions

LIMEIQI is a 100% source manufacturer with 40 years of heavy engineering history. We operate a 60,000 sqms manufacturing workshop and a massive 40,000 sqms comprehensive showroom. We handle everything from raw steel fabrication to final painting in-house, ensuring robust ROI for your investment. Discover more about our manufacturing power in our Company Profile.

Absolutely. We welcome physical inspections by your team or international third-party agencies like SGS, TUV, or BV. If you cannot visit China, we offer live virtual factory tours via video call, allowing you to inspect our steel cutting, welding, and FRP molding processes in real-time.

Our standard payment terms are structured to ensure transparency and mutual trust: a 30% T/T deposit to commence production, a 40% installment paid after you inspect the semi-finished products (via video or in-person), and the final 30% balance paid before the actual shipment.

Yes. We specialize in customizing the size, height, colors, and themes of our rides to fit complex Family Entertainment Centers (FECs) and indoor malls. We maximize your space ROI. Explore our successful implementations in our Global Project Cases.

For in-stock standard equipment, delivery is arranged within 5 working days. For customized commercial indoor rides, production takes approximately 30-45 working days. We provide 100% visual production tracking with weekly video updates so you monitor every step.

We provide a complete suite of export documents to ensure smooth customs clearance. This includes commercial invoices, packing lists, Bill of Lading, and specific safety certificates (CE, ISO9001, CPC, SASO/Nemko, FORM E, PVOC, etc.) tailored to your country's import regulations.

We provide a 12-month free warranty for core mechanical structures and electrical components starting from the date of receipt. More importantly, we guarantee a lifetime supply of original spare parts at factory cost to ensure your rides maintain maximum uptime and profitability.

For standalone mini rides, we supply comprehensive installation manuals and detailed video tutorials. For comprehensive indoor park projects, our senior engineers can be dispatched to your country to direct your local crew through the mechanical assembly, electrical wiring, and final load testing.